Compared to the previous one I was very happy with the outcome, the gold I was told would be added later. I then didn't hear from them until the piece was completed, although this only took about a week.
So here is the final piece. I was quite pleased with the result, particularily how the dragon heads came out and the twisted necks. I was also pleased that they put a ring on top to attach the clasp; I had originally intended that the clasp should be attached to a ring that ran through the gap between the heads, but in retrospect I think it would have just hidden some of the detail.
Bits I was less pleased about included the fact that there was no depression in one side of the spoon, and the gold heart was flat rather than domed. It was a shame that by the time I received the charm it was only a couple of days until our anniversary so I didn't have time to get it changed. On the whole though I am very pleased with the result, and so was my girlfriend; as you can see.
You may also notice that there is another charm on there. It's an evil eye charm I picked up while we were on holiday in Turkey in July (she specifically wanted an something with the evil eye in it, but never bought one). So here is a pic of that and a pic of the whole thing: